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FAQs

Have questions? We’ve got answers! Our FAQs page is designed to help you find quick, clear information about Michelle’s Bakery products, ordering, shipping, and more. Whether you’re curious about ingredients, storage, or how to place an order, this page covers our most common customer questions so you can enjoy your favorite treats with confidence.

What health and safety procedures are followed in the bakery?

Michelle’s Bakery is certified by the Department of Agriculture and adheres to strict sanitary guidelines and programs. Equipment is cleaned and sanitized daily and inspected before production begins. Our team is trained and monitored daily for adherence to FDA’s Current Good manufacturing Practices (cGMPs).

Do you offer any gluten free, dairy free, vegan or sugar free items?

All products produced at Michelle’s Bakery contain wheat, soy, egg, and milk allergens and we do not currently offer any allergen-free products. If we ever do develop any items in the future that we love and fit these standards, it will be announced on our website!

Do you offer nut-free products?

Michelle’s Bakery offers a variety of products that are nut-free, tough these products are made in a facility that uses peanuts and walnuts. Our QA team follows detailed procedures and preforms extensive testing on equipment after an allergen-containing product is ran to assure it is free of residues. Non-allergen containing products are also sampled periodically to assure they do not contain peanut or tree nut allergens. All products produced at Michelle’s Bakery contain wheat, soy, egg, and milk allergens.

Do you have any vegan/keto/kosher certified options?

Michelle’s Bakery does not currently offer any vegan/keto/or kosher certified options, but future opportunities can be discussed with our sales and R&D teams.

How should I store my products?

Products manufactured by Michelle’s Bakery are shipped to our customers frozen. All products have a recommended ‘best by’ date of 6 months from the date of packaging, and are labeled on the cases as such. We recommend storing products under frozen conditions until ready to serve or displayed for sale. Michelle’s Bakery’s products have undergone extensive shelf life testing for both safety and quality. Shelf life recommendations per product can be found on our website

Where are the nutritional information located?

Nutritional and ingredient statement information can be found here.

Do you ship overseas?

Michelle’s Bakery is not currently set up to export it’s products, but export certificates can be obtained if this service is requested by a customer.

Do your products contain trans fats?

All of our product’s and serving sizes are free from trans fats.

803-590-4619

MON-FRI: 8:00AM - 4:00PM

Women & Family-Owned since 2000.

Connelly Springs, NC | West Columbia, SC

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